Independent reading
The reading room
Follow the situation, rather than the advertising headline.
Starting out
Starting out
Your first line, in the right order
A short route through compatibility, activation and the first checks.
Read the chapterStarting outThe digital identity on your phone
What an eSIM changes—and what it leaves unchanged.
Read the chapterStarting outThe phone and the line
A single monthly total can hide more than one commitment.
Read the chapterAccount life
Everyday connection
Everyday connection
Read the local signal
A map is an estimate; your routine supplies the context.
Read the chapterEveryday connectionFirst steps for a connection fault
Begin with observations and reversible checks.
Read the chapterEveryday connectionA home connection is a separate decision
Phone tethering, mobile routers and fixed broadband have different constraints.
Read the chapterMoving around
Moving around
The number handover
Keep the sequence clear when moving a UK mobile number.
Read the chapterMoving aroundThe boundaries of roaming
The country, plan and connection type all belong in the check.
Read the chapterMoving aroundClose the account, keep the record
The service, number and equipment may need different instructions.
Read the chapter